Downsizing and Moving?
We are here to help, even during COVID.

We are a team of dedicated, caring and empathetic professionals who want you and your loved ones to have a stress-free, safe and loving transition from one home to the next.

During this time of COVID, we are offering virtual consultations and sessions, and no contact in-person sessions following strict health and safety protocols. We will determine well in advance if an in-person session is possible ensuring you, your family and our teams are safe.

About Moving Forward Matters

We understand how overwhelmed you and your loved ones feel because we have gone through the relocation or move of a loved one ourselves in our personal lives. We have helped our parents, our grandparents, our aunts & uncles, loved ones and friends move from one home to the next. We have helped them downsize, pack, unpack and settle in through the entire process and we know what it is like to be on the other side of the overwhelm and the challenges of moving.

We now dedicate our lives to helping individuals and families like yourself enjoy the professional, courteous, kind and loving home transition process that we offer. For us, your “stuff” is not just stuff. It is a lifetime of memories, important parts of your life that need to be handled with care.

Contact Us for Your PRIVATE & CONFIDENTIAL virtual or no contact Consultation

Give us a call and talk to us about what you are facing. We understand and have helped hundreds of people like yourself through the extremely challenging process of moving.

Call us or email us today. We are here to help.



Our team of professionals are insured and bonded and are trained to serve the various needs you may have.

Background in Psychology & Education from Laurentian University

Working with families and individuals since 2000 in home transitions

Grief Recovery certification from the Grief Recovery Institute

Death, Dying & Bereavement certification from TAPE, a division of St. Michael’s University of Toronto & LDM (Life & Death Matters) Training & Certification

CRTS (Certified Relocation & Transition Specialist) Certification

Funeral Services certification from SCI Training Institute

Certified Estate Liquidator with The American Society of Estate Liquidators

Member of NASMM (National Association of Senior Move Managers)


Pierrette Raymond

Pierrette Raymond: Founder & CEO

When I started this business in March of 2010, I was studying bereavement and dealing with loved ones who were ill. My mother had passed away from cancer three years earlier and I knew that I wanted to help others who were struggling with all of the stuff they had in their lives. We had moved four times in ten years and I had gotten very organized and structured with every move. These experiences helped me to see that I could make an impact when families and individuals were looking to sell their homes, downsize their personal property and move to another location and home.



Sue: Managing Director

As an only child, my mother was alone in helping her parents as they aged. My grandmother developed early onset Alzheimer’s when I was in my teens. I remember going to the long-term care facility to help with her feeding and care. My mother downsized my grandfather from his four-bedroom home to a retirement home, before “downsizing” was a thing. My mother leaned on me for emotional support and for physical help, and now, after all of these years, I’m helping her as she ages.



Cathie: Home Transition Specialist

Over the past year and a half, I have had the pleasure of working with Pierette and Moving Forward Matters.

I have had experiences as a personal trainer and life coach to many seniors for over ten years and realized that listening to and helping people is something that brings me great fulfillment and satisfaction. I have moved six times in the past ten years and have learned that purging and downsizing requires a lot of work physically but more emotionally for many people.


Jenn: Home transition Specialist

I have been working as a PSW for the past several years and really enjoy working with seniors. They have such wonderful stories and memories to share. I have two fantastic daughters who went from toddlers to young adults within the blink of an eye or so it seems. I am looking forward to working with the team and meeting new families. In my spare time I travel and create mixed media art. 




Glenda: Home transition Specialist

I have done my own fair share of down sizing and transitioning to new “homes”. 

I know that there is potential for it to become an emotional and overwhelming process which can be compounded by many factors including the loss of a spouse, ill health, etc.

Being able to support and assist seniors as they make this transition felt like it would be very rewarding for me and that is one of the reasons I wanted to join this team.

 When I learned about this company I could see not only the need for the service but also the positive impact that it made on lives of seniors and their families and I wanted to be a part of that!




Sarah: Home Transition Specialist

Originally from Edinburgh, Scotland, I am married to an Officer in the Royal Navy currently living in Ottawa with my 2 wee boys (Innes, 3 and Struan, 5) and our 2 border terriers.  I saw the opportunity to get involved with moving forward matters and jumped at it, having moved due to different military postings, most recently to Canada with just 1 container full of belongings for the whole family, I completely understand the feeling of leaving what feels like home and the fact that memories and belongings can sometimes feel inextricably linked.



Chantal: Home Transition Specialist

Chantal Désilets is a kind and compassionate team member who understands what it’s like to have to downsize and relocate. As a former army brat, her family was on the move every two to three years. In her adult life she has had to move a number of times for professional reasons. Having worked for the World Bank (Washington, D.C.), and Foreign Affairs in logistics and operations, she has a unique insight into the often complicated matters of downsizing and relocating. More recently she has been working at the Beechwood Cemetery which requires both compassion and empathy when working with people whose family members have recently passed. When you meet Chantal and get to know her you will understand why she is such an important member of our team.


Contact Us for Your private & confidential virtual or no contact Consultation

Give us a call and talk to us about what you are facing. We understand and have helped hundreds of people like yourself through the extremely challenging process of moving.

Call us or email us today. We are here to help.